Membership Manager

OVERVIEW:

The Olbrich Botanical Society is looking for a Membership Manager who will lead the strategy, execution, and growth of the Garden's membership program, a critical component of the organization's fundraising and engagement efforts. The Membership Manager is responsible for acquiring, retaining, and upgrading members; increasing membership revenue; fostering meaningful member experiences; and creating pathways for deeper philanthropic engagement. Working collaboratively with staff across the organization, this position ensures a welcoming and rewarding membership experience that builds loyalty, advances Olbrich's mission, and contributes to the long-term sustainability of the Gardens. The ideal candidate is a creative and data-informed relationship builder who combines strategic thinking, exceptional customer service, and strong project management skills to achieve ambitious membership and revenue goals.

BENEFITS:

OBS offers a competitive full-time employee benefit package including paid vacation, holidays, floating holidays, and personal sick & wellness time; health (OBS pays 100% of employee health premium, 50% for dependents). Dental and vision insurance are optionally paid by employees. Basic life and disability insurance is paid by OBS with option for additional voluntary life, accident, or critical illness insurance paid by employee. Employees also have access to paid parental leave and are eligible to participate in the OBS retirement plan with a generous employer match after 1,000 hours and 6 months of service.