Donor Engagement Coordinator

By: Dane County Humane Society

Job Summary:

Would you love to help our annual donors and foundations accomplish their philanthropic goals through a relationship with Dane County Humane Society? Are you an excellent communicator who can write compelling stories that show the difference a dollar makes, while keeping multiple projects running on time? DCHS is looking for a Donor Engagement Coordinator to help us expand our annual giving program and engage prospects and donors in the amazing work we do every day to help people help animals. 


Job Title: Donor Engagement Coordinator
Reports to: Director of Development and Marketing
Supervises: N/A
Hours: Full-Time; 40 hours per week with flexible days. Some nights and weekends required.

Reporting directly to the Director of Development and Marketing (DODM), the Donor Engagement Coordinator (DEC) is responsible for grants management, leading direct mail campaigns, and overseeing the monthly donor (Constant Companions) and stewardship programs for Dane County Humane Society (DCHS). The DEC identifies, cultivates, solicits and stewards donors and foundations, supports fundraising special projects, development initiatives, and goal setting.
The DEC also plans and executes advancement and stewardship activities designed to establish donor connections with DCHS and help to deepen engagement and foster an environment that leads to philanthropic gifts.


Duties and Responsibilities:
Grant Management - 45%
• Manage all aspects of grant giving including prospect research, cultivation, proposal development, grant reporting and stewardship.
• Write letters of inquiry, proposals, stewardship pieces, and reports for foundations partners.
• Collaborate with the DODM, shelter leadership and program staff to identify potential funding needs for the shelter.
• Collaborate with the Public Relations Coordinator (PRC) to ensure that proper recognition occurs for foundation partners.
• Work with program staff, shelter leadership and finance to track grants and prepare reports for funders.
• Enter data into the donor database to track activity with prospects and donors.

Annual Giving - 40%
• Collaborate with the PRC and DODM to develop all direct mail appeals and DCHS’s annual newsletter, Family Tails.
• Create an annual direct mail calendar, submit annual fundraising goals and manage all expense budgets relating to appeals and postage accounts.
• Craft stories and write content that effectively communicates DCHS’s mission and vision.
• Manage relationships with printers ensuring that DCHS meets all printing and mailing deadlines.
• Work with the Development and Marketing Coordinator (DMC) to create and manage all mailing lists specific to each direct mail appeal.
• Lead the multi-platform roll-out of appeals, including social media, website and other channels.
• Oversee DCHS’s monthly giving program (Constant Companions), ensuring retention of Constant Companions and minimizing attrition through active follow up and stewardship efforts.
• Promote monthly giving to annual supporters through direct mail, email campaigns and social media marketing.

Donor Relations, Management and Stewardship - 15%
• Work with the DODM to develop and implement annual stewardship plans promoting the continued retention of donors and additional contributions (renewals, upgraded annual gifts, major gifts, etc.)
• Collaborate with shelter leadership and development team to identify cultivation events and opportunities, especially related to various giving societies.
• Work with the DODM to create special mailings, events, and activities that promote involvement and recognition of donors.
• Collaborate with the DODM and the DMC to implement donor onboarding strategies.

Additional Job Duties
• Attend DCHS major events and public relations activities when additional staffing is needed.
• Collaborate with development and marketing colleagues on special projects as assigned that help to foster a culture of philanthropy.
• Participate in and report activity in Raiser’s Edge as appropriate to create historical data and files on each donor, grant maker, or corporate partners.

• Must possess excellent writing skills including the ability to edit for quality and style.
• Knowledge of development/fundraising concepts or willingness to learn.
• Ability to work independently with minimal oversight and meet deadlines.
• Strong project management skills.
• Commitment to animal welfare
• Computer skills and previous experience using a database or donor software preferred (e.g., Raiser’s Edge).
• Successfully build and maintain collaborative relationships with colleagues and external customers.

How to Apply:

Please send resume, cover letter and samples to Amy Good, at by 1/7/21 for best consideration. For samples, please include at least two examples of your writing, including one grant proposal and one donor communication.  Learn more at

Dane County Humane Society is an Equal Opportunity Employer.